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Customer Relationship

Using CRM to Build Relationship with Your Customers

By Hendy Irawan on January 29, 2010

CRM Software aka Customer Relationship Management helps you to build and maintain relationship with your leads, potential customers, and current clients, as well as manage your sales pipeline.

Here’s my review of the CRM software I’ve tested.

  1. BatchBook
  2. Network Hippo
  3. Highrise
  4. Zoho CRM
  5. Salesforce.com
  6. vTiger
  7. SugarCRM

The three most interesting CRM solutions to me are: BatchBook, Network Hippo, and Highrise.
You probably never even heard of them.

Here’s why I picked them: they are suited to small business owners. Network Hippo and Batchbook has good integration with social networks like Facebook and Twitter.

Continue reading: Using CRM to Build Relationship with Your Customers...

Posted in Reviews | Tagged BatchBook, CRM, customer, Customer Relationship, Highrise, leads, Network Hippo, networking, relationship, review, salesforce, SugarCRM, vTiger, Zoho CRM | 1 Response

How to Make Your Words Count: Build Authority

By Hendy Irawan on August 6, 2009

Authority Makes Your Words Heard

What do you want your potential customers to think about your product? Your product is the best of its kind.

How do you ensure that? Simple, by demonstrating authority.

Luckily for you and me, Copyblogger founder Brian Clark has just released a free report, Authority Rules: The 10 Rock-Solid Elements of Effective Online Marketing. Why is this important?

Authority is powerful stuff.

Authority can be abused and it can definitely corrupt…

But it can also build trust, admiration, and respect.

And when it comes to online marketing…

Authority is what works.

Continue reading: How to Make Your Words Count: Build Authority...

Posted in Customer Relationship, Productivity Tips | Tagged authority, copywriting, customer, Customer Relationship, internet, marketing, online, sales | Leave a response

7 Ways to Make Your Girlfriend “Work” for You

By Hendy Irawan on July 31, 2009

Together we're stronger!

Many people think that having a partner or spouse has no direct impact on someone’s business. I am thinking exactly the opposite. Your partner can help or harm your business.

Continue reading: 7 Ways to Make Your Girlfriend “Work” for You...

Posted in Customer Relationship, News, Productivity Tips | Tagged Customer Relationship, girlfriend, job, love, online, partner, romance, work | Leave a response

Make Your Business Thrive with Twitter

By Hendy Irawan on July 24, 2009

Twitter away!
Photo Courtesy of Chase Hoffman Photography

Is your business already using Twitter? If not, today might be the perfect time to do so. Especially since they have a Twitter 101 for Business guide for you.

Wondering why you’d want to use Twitter? Here’s what they say:

Twitter is a communications platform that helps businesses and their customers do a number of useful things. As a business, you can use it to quickly share information with people interested in your company, gather real-time market intelligence and feedback, and build relationships with customers, partners and other people who care about your company. As an individual user, you can use Twitter to tell a company (or anyone else) that you’ve had a great–or disappointing–experience with their business, offer product ideas, and learn about great offers.

Continue reading: Make Your Business Thrive with Twitter...

Posted in Customer Relationship | Tagged buzz, Customer Relationship, marketing, online, tweet, twitter, web 2.0 | 2 Responses

Top 9 Habits of Highly Successful Entrepreneurs

By Hendy Irawan on August 15, 2008

Princess Kirsi

Parama W. Danoesubroto, a friend of mine, recently shared a bit of his vast business-savviness. It’s great enough that I’d like to share it here, both with my future self and with you the cool person (yes! YOU) who read this blog. Extra-gladly he’s willing to license his ideas as Creative Commons (oh so geeky!).

So, from this point below it’ll be his words, not mine:

Here’s what I’ve learned if I wanted to keep on continuing to be an entrepreneur.

These are just my values that I keep for myself. This might not apply or be true to other people.

Continue reading: Top 9 Habits of Highly Successful Entrepreneurs...

Posted in Creative Ideas, Customer Relationship, Marketing, News, Productivity Tips | Tagged Creative Ideas, Customer Relationship, danoesubroto, egoless, Friends, gengsi, Marketing, Money, OKB, parama, Philosophy, Praises, Productivity Tips, Psychology | 1 Response

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