Customer Relationship
Using CRM to Build Relationship with Your Customers
CRM Software aka Customer Relationship Management helps you to build and maintain relationship with your leads, potential customers, and current clients, as well as manage your sales pipeline.
Here’s my review of the CRM software I’ve tested.
- BatchBook
- Network Hippo
- Highrise
- Zoho CRM
- Salesforce.com
- vTiger
- SugarCRM
The three most interesting CRM solutions to me are: BatchBook, Network Hippo, and Highrise.
You probably never even heard of them.
Here’s why I picked them: they are suited to small business owners. Network Hippo and Batchbook has good integration with social networks like Facebook and Twitter.
How to Make Your Words Count: Build Authority
What do you want your potential customers to think about your product? Your product is the best of its kind.
How do you ensure that? Simple, by demonstrating authority.
Luckily for you and me, Copyblogger founder Brian Clark has just released a free report, Authority Rules: The 10 Rock-Solid Elements of Effective Online Marketing. Why is this important?
Authority is powerful stuff.Authority can be abused and it can definitely corrupt…
But it can also build trust, admiration, and respect.
And when it comes to online marketing…
Authority is what works.
Make Your Business Thrive with Twitter

Photo Courtesy of Chase Hoffman Photography
Is your business already using Twitter? If not, today might be the perfect time to do so. Especially since they have a Twitter 101 for Business guide for you.
Wondering why you’d want to use Twitter? Here’s what they say:
Twitter is a communications platform that helps businesses and their customers do a number of useful things. As a business, you can use it to quickly share information with people interested in your company, gather real-time market intelligence and feedback, and build relationships with customers, partners and other people who care about your company. As an individual user, you can use Twitter to tell a company (or anyone else) that you’ve had a great–or disappointing–experience with their business, offer product ideas, and learn about great offers.
Top 9 Habits of Highly Successful Entrepreneurs
Parama W. Danoesubroto, a friend of mine, recently shared a bit of his vast business-savviness. It’s great enough that I’d like to share it here, both with my future self and with you the cool person (yes! YOU) who read this blog. Extra-gladly he’s willing to license his ideas as Creative Commons (oh so geeky!).
So, from this point below it’ll be his words, not mine:
Here’s what I’ve learned if I wanted to keep on continuing to be an entrepreneur.
These are just my values that I keep for myself. This might not apply or be true to other people.





